The TorcUP Comprehensive Factory Warranty
• The customer will be completely satisfied with the performance,
operation, support and overall value of their TorcUP System.
• The customer's staff will be thoroughly trained to the customer's
satisfaction on the proper operation and care of their TorcUP System.
• If the TorcUP System should fail to operate properly under normal usage
within 13 months of purchase, the system will be repaired at no charge.
• If the TorcUP System cannot be repaired under warranty at the customer's site, TorcUP will furnish the customer with loaner components as needed at no charge during the warranty period.
The Warranty covers factory defects for the following lengths
of time* dependent upon the tooling purchased:
TU Series Wrenches: 13 Months from Date of Purchase
TX Series Wrenches: 13 Months from Date of Purchase
RP Series Wrenches: 13 Months from Date of Purchase
EP and AP Series Pumps: 13 Months from Date of Purchase
TN Series Nut Splitters: 13 Months from Date of Purchase
TBW Series BackUP Wrenches: 13 Months from Date of Purchase
TFS Series Flange Spreaders: 13 Months from Date of Purchase
Accessories: 13 Months from Date of Purchase
Sockets: Lifetime - *some exclusions.
The Warranty does not cover improper use or operation of tooling.
If during the warranty period, the tooling must be returned to the TorcUP Repair Facility for warranty maintenance, the customer will be provided with a loaner unit at no charge for the duration of the repair.
*Exceptions to this warranty will be expressly noted in quotations.